Answere on TallyPrime

Frequently Asked Questions and their Answers on TallyPrime

Account management

Question

Answer

How to change account administrator.

The control centre has been removed from the product. Now you can do this from the Customer portal only.

Data entries

Question

Answer

how to hide entries in prime

CTRL + R to hide and CTRL + U to Unhide

Supplier invoice no in credit note make f12 se enable kana pita hai

The question is not clear, please connect to your Tally representative.

More details in all: when a detail has more than one field, in search, the values across the table is the first one only, Eg: while searching Mobile Number, the Values shown is Contact Person, why? Why not values for

that field

Please connect with the Tally representative to discuss the query.

sir if we are making invoice of services than it will always show in "show more" all services ledgers every time

?

It is working fine in our system, let's connect with Tally representative

how to disable tracking no. option?

Alter -> Vocher types -> Delivery note/ receipt note -> "Activate this voucher type" set it No

how to enabled cash in journal

No need to enable that. In TallyPrime it enabled by default

WE HAVE USING SOME BILL CONSIGNEE & SOME BILL NOT USING CONSIDER HOW I WILL MANAGE

Press F12 and disable the "Provide buyer details". To enter the consignee details use "More details".

use payment/receipt as contra options is where

You need not enable it. It is by default enabled.

How we can use cost centre by predefine

From F11 -> More Details -> Cost centre Class

to enable cash in journal entry every time we have to press show more, can we fixed it

Suggestion taken

predefine option where is available in prime

From F11 -> More Details -> Cost centre Class

when we record purchase invoice we have to enter supplier invoice no in full ( suffix and prifix). We have to enter it every time. is there any option in ledger creation to enter the supplier invoice format. Also when we reconsile the the ledger of supplier we have to go inside the voucer to view to invoice no. is there any

option to view the supplier inoice no at ledger report

No Sir you cannot the prefix for reference number because the prefixes might be different for different suppliers. While seeing the ledger outstanding report it shows the reference no by default. Please recheck

payment /receipt as contra voucher option is where in prime

now it is enabled by default, no need to activate

how we can set permanently inclusive rate of item for sales entries???

While creating/altering stock item, press more details and search for "Inclusive of duties and taxes".

how we can set permanently inclusive rate of item for sales entries???

While creating/altering stock item, press more details and search for "Inclusive of duties and taxes".

when we record purchase invoice we have to enter supplier invoice no in full ( suffix and prefix). We have to enter it every time. is there any option in ledger creation to enter the supplier invoice format? Also when we reconcile the ledger of supplier we have to go inside the voucher to view invoice no. is there any

option to view the supplier invoice no at ledger report

No Sir you cannot the prefix for reference number because the prefixes might be different for different suppliers. While seeing the ledger outstanding report it shows the reference no by default. Please recheck

Export

Question

Answer

how to make PDF of Sales Invoice

Open invoice -> Export -> Currect -> Configuration -> Search for "File Format" enter and select "PDF".

Export ke time par big 2-page export hute hai

Please connect with the Tally representative to discuss the query.

XML option is available only

Please connect with the Tally representative to discuss the query.

how to change XML to PDF

Export -> Current -> Configuration -> search for "File Format" and change it to "PDF"

Hello good morning sir GSTR 1 export issue in excel error show krta h like: trusted location in tally prime

something . please tell how to resolve this issue

Please connect with the Tally representative to discuss the query.

agar 2 copies print ke liye de hai tu 2 hi page export hute hai

Please connect with Tally representative to discuss the query.

Sir when I exporting reconcilled statement in pdf or jpeg than after exporting when I am opening that file

from second page a big blank space is showing. Which is causing in increasing the pages.

Please connect with Tally representative to discuss the query.

Sir when I exporting reconcilled statement in pdf or jpeg than after exporting when I am opening that file

from second page a big blank space is showing. Which is causing in increasing the pages.

Please connect with Tally representative to discuss the query.

Licensing

Question

Answer

surrender kaise sir

Help -> Setting -> License -> Manage License -> CTRL F7

can u please sir repeat about license information

We will share the recording of session for more details you can connect to Tally representative

Mailing

Question

Answer

bulk mailing kaha se hogi sir

Email -> Other -> All ledger accounts

Others

Question

Answer

What is the reason behind that you have hide all the Daily basis option in Tally prime.

We can discuss this one to one, please connect with Tally representative

SIR OPTION AGAR PEHLE JAISE COLUMN WISE HO TO IT WILL EASY FOR CUSTOMER - LIKE F11, F2, F3 MAI JAISE

MAI JAISE HOTE HAI IN TALLY.ERP9

Thanks for the suggestion

and sir Memory access violation error is coming too in prime

Please connect with Tally representative to discuss the query.

how to use control center from apllication

This has been removed from the Product now it can be accessed only from Customer portal

how to update customer profile in tally prime at the time of activation for registration.

It can be done in Customer portal.

How user get update from 1.0 to 1.1 as earlier he can do from product and fetures

He can see all new releases from Help -> upgrade

does search works in stock summary?

No not right now.

will you cover e invoice enablement?

Sir we have already done details session on this. Please connect with Tally representative

how to query vouchers

Please connect with Tally representative to discuss the query.

How to migrate 7.2 Data in TallyPrime

7.2 -> ERP9 -> 6.6.3 -> TallyPrime

Sir

kal ek assement diya usme input sgst, input csgst, input igst ka under group current assets kyu raha Sir jo

purchases m lgane the

Please connect with Tally representative to discuss the query.

Printing

Question

Answer

sir how to take 2 copy in same page

For that you need to configure the printer setting, connect to Tally representative

Number of Copies option not available in Alt+M

That option has been shifted to "Configuration".

Print Configuration heading must also have the name of report or name of voucher

Feedback taken Sir, we will share this with our team

sir print kabhi land scape mai aata hai humko potrait mai nikalan hai

It is a reported issue, we are trying to fix this.

how to do print configuration for payment or receipt voucher ? it is not available in print configuration on

upper bar

Suggestion taken

2 bill on A4 paper

This can be done by configuring the printer. Connect with your tally representative.

how to change printer setting

Print -> Current -> Configuration -> search for "Printer"

sir 2 copies print karni hai and only orginal and duplicate print chaiye wo kar sakte hai kya ?

Print -> Current -> Configuration -> search for "Number of copies" and set the copies of invoice. Below that you will " Print transporter copy" enable that if you wish to print the duplicate copy.

any short cut key for number of copies slection

No

how we can set width n height of invoice?

Print -> Current -> Configuration -> Search for "Width" and "Height" to configure it

how we can permanent invoice setting on a4 half size

This is done through printer setting.

i have one issue shown while we are printing a purchase order order there is no GST% column printing along

with voucher

It is working sir, Print -> current -> configure -> search for "Show GST rate (%)" set it Yes

Print automatically goes to the landscape why?

This is a noted issue will try to fix in upcoming releases

check printing is not possable

Please connect with Tally representative to discuss the query.

how to do print configuration regarding number of copies for payment or receipt voucher ? it is not available

in print configuration on upper bar

Currently it is not available. You can do it while printing the voucher. You need to change it everytime.

how to do print configuration regarding number of copies for payment or receipt voucher ? it is not available

in print configuration on upper bar

Currently it is not available. You can do it while printing the voucher. You need to change it everytime.

Reports

Question

Answer

how can we see single side enteries in the ledger like dr or cr side.

Open the ledger voucher and press basis of value. There you will option "Type of voucher entries". In that

you can select Debit Only, Credit only and All Voucher

gud morning sir. credit balance only or credit balance only option ledger balance main. kaha se dekhenge

Open the ledger voucher and press basis of value. There you will option "Type of voucher entries". In that you can select Debit Only, Credit only and All Voucher

for viewing only debit or credit transactions we need to enable accounts &inventory option in tallyprime

why it is needed ?

It is showing with accounts only company also, please connect with Tally representative

Basis of Values for Ledger Vouchers in accounts only company: 'Type of Voucher entries' is not available in

List for selection

I have checked it in my company it is working. Let's connect to discuss the query

sir ak report dekni he ki kis din sabse kam cash received hua or kis din sabse jyada cash received hua kese

deknge sir

Goto -> Ledger voucher -> Cash -> F6 Monthly -> Change View -> Daily -> F12 "Show Highest and Lowest

balance" Yes

can we deactivate unused ledger and stock items ??

No, you can see the unused masters report and delete them manually.

how to check debtors less than 180 from billing details

Goto -> Group outstanding -> Sundry Debtors -> F6 -> "Ageing by bill date" -> enter the days to see the

report

sir but how to see the report those three stock journal wise

Please connect with Tally representative to discuss the query.

DEBIT ENTRY ONLY IN CASE OF ACCOUNTING ONLY

Open the ledger voucher and press basis of value. There you will option "Type of voucher entries". In that you can select Debit Only, Credit only and All Voucher

DEBIT ENTRY ONLY IN CASE OF ACCOUNTING ONLY NOT POSSIBLE

Open the ledger voucher and press basis of value. There you will option "Type of voucher entries". In that you can select Debit Only, Credit only and All Voucher

maintain accounts only option if enabled , debit or credit entries doesn't show in bank ledgers

Open the ledger voucher and press basis of value. There you will option "Type of voucher entries". In that you can select Debit Only, Credit only and All Voucher

sir kisi product ki total sales kaise milega report

GOT -> Display -> Statement of inventory -> Movement analysis -> stock item analysis -> select item

There used to b an option in ERP, in stock summary, we were able to view items godown wise at a time

You can still see the godown report in stock summary by pressing ALT+F1

Returns

Question

Answer

Gstr1 not export below 2014

Connect Tally Care for support

sir gstr-3b file karne m problem aa rhi h??

Please connect with Tally representative to discuss the query.

can we upload multiple mont gstr2 json

Currently month-wise json can be imported in product for GSTR 2 reconciliation

How to Export GSTR-1 In Excel 2010?

Please connect with Tally representative to discuss the query.

gst 3B file kisi main download hogi and kaise hogi

Please connect with Tally representative to discuss the query.

GSTR1 is not generating where Dr. and Cr. note is involved

This is a noted issue will try to fix in upcoming releases

Security

Question

Answer

Sir please tell about the security feature in tally prime

Security feature can be enabled from company menu in TallyPrime. For more details connect to Tally

representative

Shortcut Key

Question

Answer

atl+s ?? stock quarry

That shortcut key will still work only option has been removed.

alt+a. ?? tax analysis

you can access the Tax analysis from "More Details".

there is any short cut key for change voucher mode

CTRL +H

any shortcut of change number of copes

No Sir, you need to access this option from Print -> Current -> Configuration

sir how to check all shortcut keys

https://help.tallysolutions.com/tally-prime/welcome-to-tally-prime/keyboard-shortcuts-tally-prime/

WHY NOT SHOW LINE HIDE KEY AT BOTTAM

Bottom bar has been removed. Entries can be hide by pressing CTRL+R, and unhide by CTRL+U